Terms of Service

Introduction

These Terms of Service ("Terms") govern your use of the Human1st website at www.h1st.co and of the services, programs, coaching calls, workshops, trainings and communications provided by Human1st d.o.o. ("Human1st", "we", "us" or "our").

By using our website, signing up for any of our programs, booking a call or providing your contact details to us, you agree to these Terms. If you do not agree, please do not use our website or services.

Company Details

Human1st d.o.o.
Gospodinjska ulica 8, 1000 Ljubljana
[email protected]
+386-(0)51-607-602

Our Services

Human1st provides facilitation, workshop design, strategy consulting, coaching and educational trainings for leaders, teams and individuals. Specific programs may be offered under their own descriptions, prices and conditions, which apply in addition to these Terms. Where a separate written agreement exists between you and Human1st, that agreement takes precedence over these Terms for the services it covers.

Use of the Website

You agree to use our website only for lawful purposes and to provide accurate information when you fill in our forms. You may not:

  • Use the website in a way that breaks any applicable law or regulation.
  • Attempt to gain unauthorized access to our systems or interfere with the website's operation.
  • Submit another person's contact details without their permission.
  • Copy, resell or redistribute our materials without our written consent.

Bookings, Calls and Trainings

When you book a coaching call or register for a workshop, webinar or training, please make sure the contact details you provide are correct so we can send you confirmations and reminders. If you cannot attend, let us know as early as possible so we can reschedule. Rescheduling, cancellation and refund conditions for paid programs are stated at the time of purchase or in your individual agreement.

Payments

Prices, payment terms and any applicable taxes are shown at checkout or in your individual agreement. Payments are processed by third-party payment providers; we do not store your full card details.

SMS Messaging Terms

When you sign up for one of our programs, book a coaching call or register for a training, you may choose to give us your mobile phone number and agree to receive text messages (SMS) from Human1st. These terms apply to the Human1st SMS program.

What we send

  • Reminders about coaching calls you have booked with us, so you don't miss them.
  • Reminders and updates about workshops, webinars and educational trainings you have registered for.
  • Promotional messages about our campaigns, offers and upcoming educational trainings related to the programs you signed up for, only if you have separately agreed to receive them.

How you opt in

Wherever we collect your phone number, such as on our booking pages and sign-up forms, you will see the following notice and two separate, optional checkboxes above the submit button. Neither checkbox is pre-selected.

By selecting the following options, you authorize Human1st d.o.o. to send text messages with reminders, offers and other information, possibly using automated technology, to the number you provided.
☐ I consent to receive customer care text messages from Human1st, such as reminders about coaching calls I booked and trainings I registered for.
☐ I consent to receive marketing text messages from Human1st about promotional campaigns and upcoming educational trainings.
Consent is not a condition of purchase. Message frequency will vary. Msg & data rates may apply. Reply HELP for help or STOP to cancel. See our Privacy Policy and Terms of Service.

Consent and no cold outreach

We only send text messages to people who have given us their phone number and opted in to receive them for something they signed up for. We do not use SMS for cold outreach, and we never text numbers that were purchased, rented or collected without consent. Agreeing to receive SMS is optional and is not a condition of any purchase.

Message frequency and costs

Message frequency varies depending on your bookings and the programs you are part of. Message and data rates may apply, according to your mobile carrier's plan.

How to opt out or get help

  • You can cancel at any time by replying STOP to any of our messages. You will receive one final message confirming that you have been unsubscribed, and we will not send you further SMS unless you opt in again.
  • Reply HELP to any message for assistance, or contact us at [email protected] or +386-(0)51-607-602.

Delivery and carriers

Mobile carriers are not liable for delayed or undelivered messages. We cannot guarantee that every message will be delivered, so please keep your own record of booked calls and training dates.

Your phone number and privacy

We do not sell, rent or share your mobile phone number or SMS consent with third parties or affiliates for their marketing purposes. For more information on how we handle personal data, see our Privacy Policy.

Email Communications

If you sign up with your email address, we may send you emails related to what you signed up for, including newsletters and educational content. You can unsubscribe at any time using the link in any email.

Intellectual Property

All content on our website and in our programs, including texts, exercises, templates, workshop materials, videos and branding, is owned by Human1st or its licensors. You may use materials provided to you for your own personal or internal business use. You may not copy, sell, publish or redistribute them without our written permission.

No Guarantee of Results

Our coaching, trainings and educational content are designed to help you develop skills and new ways of working. Results depend on many factors outside our control, and we do not guarantee any specific personal, professional or financial outcome.

Limitation of Liability

To the extent permitted by law, Human1st is not liable for indirect or consequential losses arising from your use of our website or services. Nothing in these Terms limits liability that cannot be limited under applicable law.

Changes to these Terms

We may update these Terms from time to time. The latest version will always be available on this page, with the date of the last update shown below.

Governing Law

These Terms are governed by the laws of the Republic of Slovenia. Any disputes will be resolved by the competent court in Ljubljana, without prejudice to any mandatory consumer protection rights you have in your country of residence.

Contact Us

If you have any questions about these Terms, please contact us at [email protected].

Last Updated: 26. October 2026